BACKGROUND
Integration of AI-related investment and governance development
At Company L, each business division had independently subscribed to chatbots, AI meeting-minutes tools, and AI translation services, with annual license costs reaching 42 million yen.。
The executive in charge of DX was repeatedly questioned by the board because the return on investment could not be explained.。
As a mid-sized listed company, integrating AI-related investments and establishing governance became an urgent issue from the perspective of allocating limited management resources efficiently.。
By consolidating into CLAVI Mining, the company achieved both cost reduction and governance improvement.。
BEFORE
Challenges before implementation
WHY CLAVI
Reason for selection
ONE AI PLATFORM
One AI platform usable across the entire company.
SELECTION POINT 01
The executive in charge of DX emphasized “one AI platform usable across the entire company” during selection. CLAVI Mining supports multiple use cases such as chatbots, knowledge search, and meeting-minutes summaries, and the ability to consolidate company-wide AI-related work into one platform became the decisive factor.
SELECTION POINT 02
In addition, governance requirement compliance through patented technology and audit support through transparency logs satisfied all internal-control requirements needed by a mid-sized listed company. The Information Systems, Internal Audit, and Legal departments jointly held an evaluation meeting and concluded that it was the only option that cleared every governance requirement for a mid-sized listed company.
SELECTION POINT 03
The fact that customer-success support is provided as standard was also significant, because it matched the operating reality of mid-sized companies with limited IT talent. The company gained confidence that it could roll out the platform company-wide without hiring additional internal IT staff.
AFTER
Effects after implementation
ROI RESULT 01
18 million yen reduction
License cost
【License cost】From 42 million yen per year to 24 million yen per year (18 million yen reduction, down 43%). The cost reduction was reported to the board early and helped restore trust in DX investment.
ROI RESULT 02
61%
Company-wide active usage rate
【Company-wide active usage rate】61% four months after implementation. This was a significant improvement from the previous set of tools (maximum 23%). Usage increased especially in back-office departments such as Accounting, HR, and General Affairs.
ROI RESULT 03
Zero findings
Audit response
【Audit response】Deprovisioning AI access rights for retired employees became centrally manageable by the Information Systems department, reducing audit findings to zero. The internal-control report also noted that “AI-related governance has improved significantly.”
ROI RESULT 04
1.4x
Management reporting
【Management reporting】A monthly dashboard quantified the effect of AI usage, making explanations of DX investment to the board smoother. The following year’s DX-related investment budget was approved at 1.4 times the previous year, enabling a shift toward an offensive DX strategy.
INFORMATION SYSTEMS VALUE
Extremely effective as a countermeasure against shadow IT
The Information Systems department evaluated it as “extremely effective as a countermeasure against shadow IT,” and AI consolidation also proved meaningful as a way to strengthen IT governance. CLAVI Mining has come to play a cross-organizational role as a foundation supporting internal control for a mid-sized listed company.
INSIGHTS / NEXT
Insights from this case and future development
GOVERNANCE STRATEGY 01
Company L’s case shows that fragmented AI investment is an opportunity for consolidation. By integrating AI tools scattered across business divisions, companies can simultaneously gain three benefits: cost reduction, stronger governance, and higher usage. For mid-sized listed companies, consolidating AI-related investment should be positioned as a management priority.
GOVERNANCE STRATEGY 02
After integrating CLAVI Mining as a company-wide AI platform, Company L is moving ahead with rollout to two group companies. The goal is to strengthen governance across the entire group and further optimize AI-related costs.
GOVERNANCE STRATEGY 03
The company is also partially expanding use for information sharing with external partners such as subcontractors and logistics providers, beginning initiatives to share knowledge at the “group + partnership” level. With the agility unique to mid-sized companies, it is implementing DX one step ahead of the industry average. AI consolidation is a realistic strategy for mid-sized companies to outpace large enterprises in DX competition.